Customer service — orders and returns
1-800-955-9091US
Crutchfield lists customer service separately from shopping advice and product support. This primary contact is the order and returns route, rather than the sales-advice number.
Crutchfield lists customer service separately from shopping advice and product support. This primary contact is the order and returns route, rather than the sales-advice number.
An independent reference. Birch Waypoint is not Crutchfield’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
A request to Crutchfield is easier to direct when you can name the transaction or product involved. The receipt can identify a third-party seller responsible for a purchase. Written experiences on this directory are separate from a company service case.
US
Crutchfield lists customer service separately from shopping advice and product support. This primary contact is the order and returns route, rather than the sales-advice number.
Keep private account information for the company’s secure channel.
Keep any existing case number when sending an update to the provider.
The receipt can identify a third-party seller responsible for a purchase.
Do not enter passwords or recovery codes into a public contribution.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction